![]() ![]() ![]() Just read it and then follow the steps on the screen and allow saving of information. When the downloading process finishes, a Caution will appear. Then just tap OK to let Kies starts to download the matching firmware upgrade components for your device. Next, enter the S/N number and tap on OK as well. Type in your Model Name and click on OK to confirm that. Select Tools at the top menu and then tap on Firmware Upgrade and Initialization. Run Samsung Kies on your phone and associate your Samsung phone with it. After finishing the preparation, you can begin the fixing now: Thus, you can download the Kies on your phone and then check the Model name and S/N number of your phone by taking out the battery. Samsung Kies can help you solve the firmware upgrade problem sometimes. Recover Samsung Galaxy Data after Factory Reset Use Samsung Kies to Solve the Firmware Issue Notice: The factory resetting process will erase all the settings and data on your phone so you'd better backup the data on your Samsung in advance. ![]() The device will restart automatically when the resetting process ends. Just select wipe data/factory reset from the menu and press the Power button to confirm your option. Now you can see a list of recovery options on the screen. Press down Power, Volume Up and Home buttons at the same time until the Samsung logo appears on the screen. Long press the Power and Home keys until the screen is turned off. If you are stuck in the screen and cannot access to other page, you need to: Tap on Factory data reset and then just wait till the process finishes.ΔΆ. Click on Settings and select Backup and reset under this section. If you are able to access the screen, you can: When an issue occurs, you can try to reset the device to its original settings to solve the problem. Solve the Problem via Android Recovery Software Use Samsung Kies to Solve the Firmware Issue ![]()
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